Study on digitalisation in Switzerland: Great willingness – little movement

Oliver Wyman study “Switzerland’s Digital DNA”

Confidence in the Swiss population’s own digital competence is growing only slowly. More than a fifth of all people still feel unable to keep up with the pace of technological progress. The benefits of digitalisation are nevertheless considered high in all areas of life. The willingness to disclose personal data for digital services is growing – despite an increased awareness of cyber risks. At the same time, satisfaction with digital services varies. This is the result of the sixth edition of the study “Switzerland’s Digital DNA”, which is published jointly by the international strategy consultancy Oliver Wyman and digitalswitzerland as part of Swiss Digital Days 2022.

Selected highlights:

• 75 percent of the population consider the internet and technology to be an opportunity for Switzerland.
• Considering personal digital skills, 44 percent of the respondents feel they lack knowledge in technological skills such as programming (44 percent) and the use of new technologies such as smartphones or VR glasses (18 percent).
• When it comes to sharing data, Banks (64) and universities (61) are more trusted than government and public offices (53).
• 30 percent of respondents said they had already been the victim of a cybercrime or corresponding attack.

Find an infographic with further key findings here in German.

Read the full press release in German, French and Italian.