The article series “Better health monitoring for patient empowerment” puts the spotlight on the Digital Health Academy 2024 cohort, highlighting their innovative solutions and their ongoing collaborations with digitalswitzerland members. Each article features one of the scaleups chosen to participate in the second edition of the academy.

mobile Health

The Challenge
The Challenge:

Healthcare systems are grappling with rising costs, inefficiencies, unequal access to care, and an aging population with an increasing prevalence of chronic diseases. Digital solutions can enhance the accessibility, affordability, and quality of care for patients. However, the lack of comprehensive reimbursement frameworks for such innovations is a significant barrier to the widespread adoption of digital health solutions in Switzerland.

Many promising digital health tools, despite their proven efficacy, face slow uptake due to financial and regulatory hurdles. This challenge discourages healthcare providers and patients from fully integrating these solutions into everyday care.

The Solution
Solution:

mobile Health specialises in digital solutions that integrate seamlessly into existing healthcare systems, empowering patients to take control of their health while providing healthcare professionals with actionable insights for better decision-making. They are actively engaging with policymakers, insurers, and other stakeholders to advocate for updated reimbursement models.

One of the company’s flagship solutions is Medidux, a remote monitoring platform designed to support chronic disease management with a current focus on cancer patients. This platform enables real-time tracking of patient health data, early detection of complications, and personalised interventions, resulting in better patient outcomes and reduced healthcare costs.

Impact on the Patient

The impact of mobile Health’s solutions on patients has been profound. Many patients highlight the effectiveness of the remote monitoring platform.

Testimonial

“I feel more in control of my health than ever before. The alerts and personalised insights keep me on track, and I no longer feel alone in managing my condition.”

– Maria, a patient with breast cancer

Team

Behind mobile Health is a dynamic team of healthcare professionals, technologists, and innovators committed to redefining patient care. The team brings together diverse expertise in clinical care, software development, data science, and business strategy, ensuring that solutions are clinically effective and user centric.

Collaboration & Partnerships

The partnership with digitalswitzerland’s Digital Health programme has been valuable in amplifying the reach and impact of mobile Health’s solutions. It paves the way for strategic partnerships with stakeholders such as health insurance providers and pharmaceutical companies.

Insurers have shown interest in mobile Health’s tools to enhance patient outcomes, reduce costs, and improve efficiency within the healthcare system. Collaborations in other countries such as Germany have already demonstrated the potential of integrating mobile Health’s platforms into reimbursement structures, making these tools more accessible to patients.

Pharmaceutical companies also play a critical role in this ecosystem. mobile Health is exploring synergies with pharma partners to incorporate digital tools that complement therapeutic interventions, such as patient engagement platforms for medication adherence and remote monitoring systems for clinical trials. 

These partnerships will contribute to a more integrated and efficient healthcare ecosystem that benefits patients, providers, and payers. 

Future Vision for Healthcare

mobile Health envisions a future where healthcare is proactive, personalised, and equitable. Through continuous innovation and collaboration, the company aims to expand its portfolio of solutions to address emerging healthcare needs and ensure that every patient, regardless of their location or socioeconomic status, has access to high-quality care.

Spotlight on Collaboration with Salesforce

Goal of the Collaboration

The goal of the collaboration with Salesforce was to explore how mobile Health could enhance the commercial success of Medidux by refining their go-to-market strategy. This included discussing structured partner onboarding and customer relationship processes, identifying key personas involved in market engagement, and conceptualising partner and client journeys mapped to supporting technologies. The intent was to create a framework that could guide Medidux toward scalable and efficient market entry, particularly in the US and German healthcare sectors.

The Collaboration Value

Through discussions with Salesforce, mobile Health was able to fine-tune initial ideas and explore potential strategies to strengthen their go-to-market approach. These meetings provided a valuable opportunity to reflect on current processes and align them with industry best practices. While much of the collaboration remained theoretical due to pressing regulatory and resource challenges, the insights gained have offered a useful perspective for future planning and decision-making.

Roadmap and Achievements

The collaboration roadmap included key milestones such as defining personas, scoping the go-to-market efforts, and drafting journeys for partners and clients. While these discussions provided a solid conceptual foundation, the unforeseen regulatory challenges Medidux has faced—such as the transition to European MDR and compliance as a Class IIa medical device—have limited mobile Health’s capacity to execute these ideas. As a result, the achievements of this collaboration have primarily been in clarifying strategic concepts and identifying potential tools for implementation when operational conditions allow.

The groundwork laid through the discussions will serve as a valuable resource as Medidux addresses its immediate challenges and moves toward a more structured market entry.

About the Organisations

mobile Health: https://www.mobilehealth.ch/

Salesforce: https://www.salesforce.com/eu/products/health-cloud/overview/

About the Digital Health Academy

In collaboration with Swiss Healthcare Startups, digitalswitzerland launched the second edition of the Digital Health Academy, a 6-month cohort based programme for AI-driven digital health scaleups that enable patients to better understand and monitor their health. AllesHealth, CNS Therapy, Exploris Health, mobile health and Pathmate were part of the 2024 cohort and, through this academy, were positioned as thought leaders in the digital health space. As part of the programme, they joined a collaborative workshop with the programme’s partners, were mentored by experts, benefited from in-depth workshops and took part in a panel discussion on health monitoring at our partner Swiss Healthcare Startups’s ecosystem event, Digital Health Day in Zurich.

Want to know more? Check out last year’s publication “The Swiss healthcare system: entering a new digital era”, on the state of innovation in digital health in Switzerland.