Zurich, 14 November 2022 – Digitalisation has picked up speed in many industries. But the health sector is lagging far behind. For the digital transformation of the healthcare system to succeed, the needs and fears of the Swiss population must be taken into account.
The results of the study “The digital healthcare system from the perspective of the population” published by digitalswitzerland show that the Swiss population is willing to use a digital healthcare system as long as it offers clear added value – such as better user-friendliness, improved diagnoses and treatments, and lower healthcare costs.
However, for this to happen, the population needs the necessary competencies as well as transparent communication on the part of the healthcare industry in order to create trust.